Website Chat
Answer families on your website, and book the tour in the chat.
A chat on your website that answers families from the same knowledge as your phone agent and books under the same rules. It looks like your brand, picks up a family’s earlier call on their follow-up page, and lets them choose a tour time without leaving the conversation.
- Hi, I am Lakeview’s AI assistant. I can answer questions or book a time to visit.
- Do you have one-bedroom apartments?
- Yes. The Willow is a one-bedroom with a kitchenette, starting at $4,850 a month.The Willow1 bed · 640 sq ft · floor plan
- Would you like to see it in person?
Built for families who would rather type
Says it is an AI first
Before anything else, every time. A person is always one request away.
Pick a time in the chat
A calendar inside the conversation, with real open times under your booking rules.
Floor plans and photos
From your media library, so a question about a one-bedroom gets the floor plan, not a paragraph.
Quick-answer buttons
Short answers as buttons for the questions that have them, so families tap instead of type.
Your brand, previewed
Your colors, logo and greeting, with a live preview at phone and desktop size before it goes on your site.
Bubble, button or inline
A bubble on every page, your own button, or embedded in a contact page. One line of code.
One playbook
Change it once. The phone and the chat both have it.
Your questions, answers and booking rules are written once. A tour booked by chat is booked exactly like one by phone, logged to the same record, with the same follow-up.
- Same knowledge, price book and specials
- Same booking rules and calendars
- Same CRM record and follow-up page
- Split-test playbook versions on a chat key
Questions we hear
Is it voice or text?
Typed chat. Families who want to talk can call your number; the chat shows it.
What happens when a family asks for a person?
The chat takes their details and creates a callback task for your team, with the conversation attached. It never pretends a person has joined.
Does it remember the phone call?
On a family’s own follow-up page, yes: the chat knows their call, so “what was that address again?” gets a real answer.
How is it billed?
Per visitor message, never by the minute, with caps you control.
Works well with
- AI Phone AgentAnswers your inquiry line day and night, and books the tour on the call.Learn more
- SchedulingYour booking rules, your real calendars, and pages families can book themselves.Learn more
- Follow-up PagesA personal page, texts and emails that carry each family from the call to the visit.Learn more
Hear it answer for your community
Early access partners get a sample community set up with their own name and tour hours, a call from their own phone, and pilot pricing shaped around the parts they choose.