AnswerStack Docs

AnswerStack answers your inbound sales calls with an AI agent that tells callers it is an AI, answers their questions from facts you provide, and books a tour or call in your CRM. These docs are for the people who set it up and run it: community and sales leaders, marketing and operations staff, and the developers who connect it to other systems.

Quickstart

From a new account to a live test call in about thirty minutes.

Setup guides

Connect your CRM, create groups, build a playbook and its follow-up page, and publish.

Using the app

Review calls and follow-up pages, chase callbacks, and track bookings and usage.

API reference

Automate everything the app does with the AnswerStack API.

How a call works#

flowchart LR
  caller([Caller]) --> number[Your AnswerStack number]
  number --> agent[AI agent<br/>runs your playbook]
  agent -->|looks up and logs| crm[(Your CRM)]
  agent -->|books within your rules| calendar[Tour or call booked]
  agent -->|asks for a person| human[Your human backup]

Find your way around#

Section	What it covers
Get started	What AnswerStack does and the ideas you need before setup.
Setup guides	Step-by-step setup, from connecting WelcomeHome to publishing.
Using the app	Day-to-day work: calls, follow-up pages, analytics, usage and your team.
Integrations	WelcomeHome, the generic webhook for other CRMs, and API access.
API reference	Every customer-facing API endpoint, generated from the API itself.
Trust and safety	AI disclosure, recording, texting and consent, privacy and HIPAA status.